{"id":26221,"date":"2023-06-06T05:00:39","date_gmt":"2023-06-06T12:00:39","guid":{"rendered":"https:\/\/pro-migration.local\/?p=26221"},"modified":"2025-06-10T11:36:09","modified_gmt":"2025-06-10T18:36:09","slug":"ga4-reports-nonprofits","status":"publish","type":"post","link":"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/c\/blog\/ga4-reports-nonprofits\/","title":{"rendered":"GA4 Reports for Nonprofits: Unlocking Insights with GoFundMe Pro Data"},"content":{"rendered":"<p><em>This blog was written by Luke Dringoli, VP of Technology at <a href=\"https:\/\/mediacause.com\/\">Media Cause<\/a> and board member of the Madelyn James Pediatric Cancer Foundation. With over 14 years of experience in the digital marketing industry, he is a respected thought leader who has spoken at events like INBOUND, the Nonprofit Technology Conference, and ActCON.<\/em><\/p>\n<p>Clear, robust, and actionable data is the lifeblood of any nonprofit. If your organization can analyze how people interact with your website and fundraising efforts, when they take the actions you want them to take, and where they come from, you have the metrics you need to guide your work and grow your impact.<\/p>\n<p>Google Analytics 4 (GA4), Google\u2019s next-generation website analytics tool, is focused on tracking events and offering more advanced ways to analyze your website visitors\u2019 user behavior and the actions each individual does or doesn\u2019t take. GoFundMe Pro offers a native <a href=\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/integrations\/google-analytics-4\/\" target=\"_blank\" rel=\"noopener\">GA4 integration<\/a>\u00a0that is simple to set up and an advanced\u00a0<a href=\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/integrations\/google-tag-manager\/\" target=\"_blank\" rel=\"noopener\">integration using Google Tag Manager<\/a>\u00a0that is infinitely customizable.<\/p>\n<p>In this post, we\u2019ll walk you through five custom reports to set up once you have GA4 running across your organization\u2019s main website and GoFundMe Pro campaign pages.<\/p>\n<h2>GA4 Report #1: Donation Funnel Report<\/h2>\n<p>A donation funnel report is one of the most essential reports your organization can build. Simply put, it helps you understand how many visitors considered making a donation and how many of them followed through with it. Bookmark this report and check it often to understand the health of your GoFundMe Pro campaigns\u2019 conversion and user acquisition rates.<\/p>\n<img decoding=\"async\" class=\"aligncenter wp-image-26251 size-large\" src=\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/wp-content\/uploads\/2023\/06\/Screenshot-2023-05-18-at-4.57.51-PM-1024x591.png\" alt=\"\" width=\"640\" height=\"369\" \/>\n<h3>Steps<\/h3>\n<ol>\n<li>In your Google Analytics 4 account, click\u00a0<strong>Explore<\/strong>\u00a0in the left-hand navigation bar.<\/li>\n<li>Select\u00a0<strong>Funnel exploration\u00a0<\/strong>from the list of templates at the top of the page.<\/li>\n<li>Under\u00a0<strong>Steps<\/strong>, remove each default step and click the edit button to create a new step for each stage of your donation funnel.<\/li>\n<li>Name Step 1\u00a0<strong>Donation Page View<\/strong>\u00a0and select\u00a0<strong>Page title\u00a0<\/strong>as the event.<\/li>\n<li>Select\u00a0<strong>+ Add filter\u00a0<\/strong>and set it to contains &gt; \u201cDonate to\u201d for all GoFundMe Pro donation form pages or \u201cDonate to [Campaign Name]\u201d to measure a specific Classy campaign\u2019s donation form.\n<ul>\n<li>Note: Ensure there aren\u2019t pages on your main website containing this same page title. If there are, you must rename them or use the\u00a0<strong>Page path + query string<\/strong>\u00a0event instead.<\/li>\n<\/ul>\n<\/li>\n<li>Name Step 2\u00a0<strong>Completed Donation\u00a0<\/strong>and set the event to\u00a0<strong>purchase<\/strong>.\n<ul>\n<li>Note: Ensure that you aren\u2019t using the Monetization feature of GA4 to track other purchases besides GoFundMe Pro (such as for an online store). If you are, you will need to add a parameter based on item_name.<\/li>\n<\/ul>\n<\/li>\n<li>Select\u00a0<strong>APPLY\u00a0<\/strong>to view your finished Donation Funnel report. Adjust the timeframe as needed, and customize the table below the chart using the\u00a0<strong>Breakdown\u00a0<\/strong>section for a more detailed view of completions and abandonments.<\/li>\n<\/ol>\n<img decoding=\"async\" class=\"aligncenter wp-image-26261 size-large\" src=\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/wp-content\/uploads\/2023\/06\/Screenshot-2023-05-18-at-4.56.38-PM-1024x399.png\" alt=\"Edit Funnel Steps\" width=\"640\" height=\"249\" \/>\n<p><strong>Pro Tip:\u00a0<\/strong>Switch the\u00a0<strong>Visualization\u00a0<\/strong>type to a\u00a0<strong>Trended funnel\u00a0<\/strong>to see how effectively your GoFundMe Pro campaigns have driven donations over time. Click on each tab above the graph to better understand each funnel stage.<\/p>\n<h2>GA4 Report #2: Donor Explorer Report<\/h2>\n<p>The Donor Explorer report is a modified version of the User Explorer report that allows you to explore individual, anonymized active users who have donated to you using GoFundMe Pro. By sorting the information by the <strong>Transactions\u00a0<\/strong>or\u00a0<strong>Purchase revenue\u00a0<\/strong>columns, you can view individual donors who have given multiple times or a considerable total amount, and see each conversion event on their path to checkout.<\/p>\n<img decoding=\"async\" class=\"aligncenter wp-image-26255 size-large\" src=\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/wp-content\/uploads\/2023\/06\/Donor-Explorer-1-1024x545.png\" alt=\"Donor Explorer Report\" width=\"640\" height=\"341\" \/>\n<h3>Steps<\/h3>\n<ol>\n<li>In your Google Analytics 4 account, click\u00a0<strong>Explore<\/strong>\u00a0in the left-hand navigation bar.<\/li>\n<li>Select\u00a0<strong>Template gallery\u00a0<\/strong>and choose\u00a0<strong>User explorer<\/strong>\u00a0from the list.<\/li>\n<li>Rename the main tab of your report as you wish by clicking on the default text\u00a0<strong>user explorer 1.<\/strong><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">That\u2019s it! Start by sorting your <\/span><span style=\"font-weight: 400;\">data collection<\/span><span style=\"font-weight: 400;\"> based on what sort of donor you are looking for. Clicking on an individual App-instance ID will pull up a full-page <\/span><span style=\"font-weight: 400;\">overview report<\/span><span style=\"font-weight: 400;\"> of the user and a chronological timeline of their events.<\/span><\/p>\n<p><strong>Pro Tip:<\/strong>\u00a0Click the\u00a0<strong>Purchase revenue\u00a0<\/strong>and\u00a0<strong>Transactions\u00a0<\/strong>columns to sort the users (\u201cApp-instance IDs\u201d) based on total lifetime value (LTV) and number of donations, respectively. This helps isolate high-value users and understand their path to giving.<\/p>\n<h2>\u00a0GA4 Report #3: Donor Cohort Report<\/h2>\n<p>That\u2019s where Google Analytics 4\u2019s Cohort Exploration report comes in. It\u2019s a template that organizes donors into daily, weekly, or monthly cohorts and analyzes how many go on to make additional donations. This functionality allows you to quickly understand how strong your program\u2019s retention rate is and if your donor lifecycle strategy is effective.<\/p>\n<img decoding=\"async\" class=\"aligncenter wp-image-26256 size-large\" src=\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/wp-content\/uploads\/2023\/06\/Screenshot-2023-05-22-at-3.48.16-PM-1-1024x457.png\" alt=\"Donor Cohort Report\" width=\"640\" height=\"286\" \/>\n<h3>Steps:<\/h3>\n<ol>\n<li>In your Google Analytics 4 account, click\u00a0<strong>Explore<\/strong>\u00a0in the left-hand navigation bar.<\/li>\n<li>Select\u00a0<strong>Template gallery\u00a0<\/strong>and choose\u00a0<strong>Cohort exploration<\/strong>\u00a0from the list.<\/li>\n<li>Rename the main tab of your report as you wish by clicking <strong>Cohort exploration 1.<\/strong><\/li>\n<\/ol>\n<p><strong>Pro Tip:\u00a0<\/strong>Use the\u00a0<strong>Breakdown\u00a0<\/strong>option to get more granular with the results. Try\u00a0<strong>First user source\u00a0<\/strong>to see how effectively various sources generate donors that give multiple times.<\/p>\n<h2>GA4 Report #4: Donor Lifetime Value Report<\/h2>\n<p>Google Analytics 4 can calculate the average lifetime value of a site visitor and break that down by how they first arrived at your site. This dovetails nicely with how nonprofits analyze donors and can play a valuable role in quantifying the value of each visitor to your site and, by extension, the value of your site (and GoFundMe Pro campaigns) overall.<\/p>\n<img decoding=\"async\" class=\"aligncenter wp-image-26257 size-large\" src=\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/wp-content\/uploads\/2023\/06\/Screenshot-2023-05-22-at-4.48.52-PM-1024x178.png\" alt=\"Donor Lifetime Value Report\" width=\"640\" height=\"111\" \/>\n<p>Steps:<\/p>\n<ol>\n<li>In your Google Analytics 4 account, click\u00a0<strong>Explore<\/strong>\u00a0in the left-hand navigation bar.<\/li>\n<li>Select\u00a0<strong>Template gallery\u00a0<\/strong>and choose\u00a0<strong>User lifetime<\/strong>\u00a0from the list.<\/li>\n<li>Rename the main tab of your report as you wish by clicking on the default text\u00a0<strong>User lifetime 1.<\/strong><\/li>\n<\/ol>\n<p><strong>Pro Tip:<\/strong>\u00a0Click on the box below\u00a0<strong>ROWS\u00a0<\/strong>to filter the data by First user medium, source, and campaign, as well as Last audience name and First visit date. Use these breakdowns to understand the difference in lifetime value for each donor entry point and invest more in the sources that drive the best long-term outcomes for your program.<\/p>\n<p>Remember that the data presented is bound by the date range you select. We suggest using the longest timeframe possible, which will depend on how long your organization has been using GA4. That way, the greatest amount of data goes into the values shown. You could also view the data year-to-date based on your fiscal year. It&#8217;s not going to be as comprehensive as an LTV analysis of your first-party data, but it will offer a sense of how well your site is driving LTV relative to total visitors.<\/p>\n<h2>GA4 Report #5: First-Party Data Report<\/h2>\n<p>Okay, we tricked you. Our final recommended report reminds you that the best reporting is based on the data dashboards\u00a0<strong>only you<\/strong> have access to\u2014in other words, the data in your GoFundMe Pro account.<\/p>\n<p>Your subscription to GoFundMe Pro comes with reporting for transactions, <a href=\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/blog\/top-5-reasons-to-invest-in-monthly-recurring-donations\/\" target=\"_blank\" rel=\"noopener\">recurring giving<\/a>\u00a0plans, fundraising pages, and more. While Google Analytics 4\u2019s reporting templates are powerful, they should be viewed as\u00a0<strong>directional<\/strong> and not 100% accurate since privacy features can block the GA4 script. Because of that, it will never be \u201capples to apples\u201d with the data in your GoFundMe Pro account, which should be viewed as the ultimate source of truth when reporting your results.<\/p>\n<p>The ideal scenario is to use\u00a0<strong>both<\/strong> third-party analytics tools, such as Google Analytics 4, and your GoFundMe Pro account\u2019s reporting features to tell a macro and micro-level story about the health and success of your fundraising efforts. To do so, you should apply both UTM Codes and\u00a0<a href=\"https:\/\/support.classy.org\/s\/article\/source-codes\" target=\"_blank\" rel=\"noopener\">GoFundMe Pro Source Codes<\/a> to URLs pointing to GoFundMe Pro campaign pages.<\/p>\n<img decoding=\"async\" class=\"aligncenter wp-image-26258 size-large\" src=\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-05-at-11.21.32-AM-1024x361.png\" alt=\"Transaction History\" width=\"640\" height=\"226\" \/>\n<h4><\/h4>\n<p><strong>Pro Tip:\u00a0<\/strong>When building a Transaction report in GoFundMe Pro, make sure to use the <strong>Columns\u00a0<\/strong>section to add\u00a0<strong>Source Code 1<\/strong>,\u00a0<strong>Source Code 2<\/strong>, and\u00a0<strong>Referrer<\/strong>\u00a0to your report. You can find them under the\u00a0<strong>Marketing<\/strong>\u00a0section. Just keep in mind that these fields are not available on other reporting types, such as Recurring Giving Plans.<\/p>\n<p>Additionally, if you manage multiple GoFundMe Pro accounts (such as a chapter-based organization), you can use the <strong>Accounts\u00a0<\/strong>dropdown to produce \u201crollup\u201d reporting on your results. Use the \u201cAdd to my reports\u201d feature at the top-right of GoFundMe Pro reports to add a shortcut in the <strong>My Reports<\/strong>\u00a0section of the\u00a0<strong>General Reports\u00a0<\/strong>tab.<\/p>\n<h2>The Value of Connected Technology In Nonprofit Fundraising<\/h2>\n<p>Connected fundraising requires your organization\u2019s front-end and back-end experiences to work together to facilitate unified donor journeys. A truly connected experience is streamlined from end to end and reflects each individual&#8217;s personal needs and interests.<\/p>\n<p>With access to clean, comprehensive data, you can achieve a fundamental understanding of how new users and existing donors engage with your organization. This will allow your team to turn that moment of generosity into a lifelong relationship.<\/p>\n<p>Understanding who those highly-engaged supporters are, which channels they prefer, and how to reach them is only possible with connected technology. A set of comprehensive fundraising tools paired with best-of-breed integrations makes it possible to facilitate, organize, and oversee all donor interactions without losing anything in the shuffle.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This blog was written by Luke Dringoli, VP of Technology at Media Cause and board member of the Madelyn James Pediatric Cancer Foundation. With over 14 years of experience in the digital marketing industry, he is a respected thought leader who has spoken at events like INBOUND, the Nonprofit Technology Conference, and ActCON. Clear, robust, [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":26230,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[11,12],"tags":[],"class_list":["post-26221","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fundraising","category-marketing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.5 (Yoast SEO v25.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>GA4 Reports for Nonprofits: Unlocking Insights with GoFundMe Pro Data - GoFundMe Pro<\/title>\n<meta name=\"description\" content=\"Learn five custom reports to set up once you have GA4 running across your organization\u2019s main website and GoFundMe Pro campaign pages.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/c\/blog\/ga4-reports-nonprofits\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GA4 Reports for Nonprofits: Unlocking Insights with GoFundMe Pro Data\" \/>\n<meta property=\"og:description\" content=\"Learn five custom reports to set up once you have GA4 running across your organization\u2019s main website and GoFundMe Pro campaign pages.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/c\/blog\/ga4-reports-nonprofits\/\" \/>\n<meta property=\"og:site_name\" content=\"GoFundMe Pro\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/classy.org\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-06-06T12:00:39+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-10T18:36:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/wp-content\/uploads\/2023\/06\/blog_ga4-reports-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1224\" \/>\n\t<meta property=\"og:image:height\" content=\"612\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Contributing Author\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@classy\" \/>\n<meta name=\"twitter:site\" content=\"@classy\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Contributing Author\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/c\/blog\/ga4-reports-nonprofits\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/c\/blog\/ga4-reports-nonprofits\/\"},\"author\":{\"name\":\"Contributing Author\",\"@id\":\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/#\/schema\/person\/b013a2ce067cdb532f0b5902a99cf0b2\"},\"headline\":\"GA4 Reports for Nonprofits: Unlocking Insights with GoFundMe Pro Data\",\"datePublished\":\"2023-06-06T12:00:39+00:00\",\"dateModified\":\"2025-06-10T18:36:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/c\/blog\/ga4-reports-nonprofits\/\"},\"wordCount\":1504,\"publisher\":{\"@id\":\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/c\/blog\/ga4-reports-nonprofits\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/wp-content\/uploads\/2023\/06\/blog_ga4-reports-1.jpg\",\"articleSection\":[\"Fundraising\",\"Marketing\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/c\/blog\/ga4-reports-nonprofits\/\",\"url\":\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/c\/blog\/ga4-reports-nonprofits\/\",\"name\":\"GA4 Reports for Nonprofits: Unlocking Insights with GoFundMe Pro Data - 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