{"id":25894,"date":"2023-05-03T11:01:23","date_gmt":"2023-05-03T18:01:23","guid":{"rendered":"https:\/\/pro-migration.local\/?post_type=resource&#038;p=25894"},"modified":"2025-10-13T06:54:21","modified_gmt":"2025-10-13T13:54:21","slug":"atlanta-humane-society","status":"publish","type":"resource","link":"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/c\/case-studies\/atlanta-humane-society\/","title":{"rendered":"Atlanta Humane Society exceeds day of giving goals with the help of GoFundMe Pro&#8217;s Salesforce integration"},"content":{"rendered":"\n<section class=\"flex-three-cols \">\n    <div class=\"container\">\n        \n        <div class=\"row\">\n            <div class=\"col-12 intro-text wow animated fadeInUp\">\n                \n\n<h3 class=\"wp-block-heading\" id=\"h-atlanta-humane-society-day-of-giving-2023-nbsp-results\">Atlanta Humane Society day of giving 2023&nbsp;results:<\/h3>\n\n            <\/div>\n        <\/div>\n        \n        <div class=\"row\">\n            <div class=\"col-12 col-lg-4 p-small wow animated fadeInUp\">\n                <div class=\"inner\">\n                    <h3>$100k<\/h3>\n<p>raised above the goal<\/p>\n                <\/div>\n            <\/div>\n\n            <div class=\"col-12 col-lg-4 p-small wow animated fadeInUp\" data-wow-delay=\".3s\">\n                <div class=\"inner\">\n                    <h3>$78<\/h3>\n<p><span style=\"font-weight: 400;\">average donation size<\/span><\/p>\n                <\/div>\n            <\/div>\n\n            <div class=\"col-12 col-lg-4 p-small wow animated fadeInUp\" data-wow-delay=\".6s\">\n                <div class=\"inner\">\n                    <h3>25<\/h3>\n<p><span style=\"font-weight: 400;\">separate emails sent to database contacts<\/span><\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n\n    <\/div>\n<\/section>\n\n<div class=\"p-medium margin-35b\">\n<div class=\"p-medium margin-35b\">\n<p><span style=\"font-weight: 400;\">The <\/span><a href=\"https:\/\/atlantahumane.org\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Atlanta Humane Society<\/span><\/a><span style=\"font-weight: 400;\"> is a no-kill animal shelter that has been providing shelter, adoption services, veterinary care, and community outreach to the Atlanta metro area for 150 years. Over 126,362 animal care points have been provided, 27,787 people have been connected with resources to care for their pets, and 5,484 animals have been adopted.<\/span><\/p>\n<\/div>\n<\/div>\n<div class=\"p-medium margin-35b\">\n<h2><span style=\"font-weight: 400;\">Finding a comprehensive fundraising platform<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Atlanta Humane was previously using separate, incompatible CRM and online fundraising tools, which left valuable data isolated on each platform, and every small change became a big hurdle that required customization and manual work to perform basic functions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In 2021, the Atlanta Humane team, having already decided to switch to Salesforce, made the choice to go all in with GoFundMe Pro after learning about <a href=\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/integrations\/classy-salesforce-integration\/\">GoFundMe Pro&#8217;s robust Salesforce integration<\/a>. Their impressive experience that same year using GoFundMe Pro&#8217;s peer-to-peer program, which brought in a large portion of funds during their annual Day of Giving period, was the clincher.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Migrating donor data to GoFundMe Pro and Salesforce<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In 2022, Atlanta Humane started working with <\/span><a href=\"https:\/\/fionta.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">F\u00edonta<\/span><\/a><span style=\"font-weight: 400;\">, a Salesforce Nonprofit Partner, that works with nonprofits to maximize impact and streamline operations with Salesforce.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the migration to GoFundMe Pro and Salesforce planned for summer 2022, Atlanta Humane and F\u00edonta worked together to decide which fields to map to make their data actionable. From the decision process to the data migration process, the entire undertaking took just about 1 month.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">  <div class=\"classy-quote\">\n    <blockquote>\n      <p class=\"quote-content\">We worked with F\u00edonta and GoFundMe Pro\u2019s migration team to move all of our monthly donors over which was an incredibly seamless process.<\/p>\n\n      \n        <footer>\n                    <p class=\"cite-name\">Lauren Shoff<\/p>\n<p class=\"cite-role\">Former Digital Fundraising and Marketing Manager<\/p>\n                  <\/footer>\n\n      \n      <\/blockquote>\n\n        <\/div>\n\n  <\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Syncing data from Salesforce to Marketing Cloud account engagement<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A few of Atlanta Humane\u2019s main goals of the data migration were to clean up their data, remove duplicates, and capture a full picture of their donors for reporting and personalized communications.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, they wanted to see more than just all monthly donors. They wanted to see if a particular donor who gave monthly <\/span><i><span style=\"font-weight: 400;\">also<\/span><\/i><span style=\"font-weight: 400;\"> created a peer-to-peer campaign on Day of Giving <\/span><i><span style=\"font-weight: 400;\">and<\/span><\/i><span style=\"font-weight: 400;\"> recently adopted a pet so that they could communicate with the donor personally tailored to their activities and interests.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Telling the right stories at the right time<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Having all donor information in Salesforce and MCAE means the Atlanta Humane team can create segmented lists to better engage and communicate with adopters, volunteers, and donors.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, recent dog adopters receive a series of automated emails containing helpful tips and resources for new pet parents, while foster caregivers receive information about animals in need of foster homes. The team can also set up different donation pages that target the previous gift level, or the amount that a donor gave last year to the same campaign.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By leveraging the power of segmentation and personalization, supported by Salesforce as the source of truth, Atlanta Humane can deliver timely and valuable emails, fostering an ongoing, meaningful relationship with their supporters<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Big things ahead for Atlanta Humane<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">This year marks the 150th anniversary of the Atlanta Humane Society. For its annual Day of Giving,<\/span><b> the fundraising goal was far exceeded by more than $100k.\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The Atlanta Humane team is dedicated to finding new ways to test and improve. Throughout the year, direct mail campaigns are aligned with digital campaigns, making it a great opportunity to make minor adjustments. This could be shortening donation form length, showcasing different types of images of animals, or refreshing stories they\u2019re telling.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now that the team has a <\/span><b>seamless connection between their fundraising platform, CRM, and email marketing tool<\/b><span style=\"font-weight: 400;\">, it has never been easier to dig into the data, segment supporters, and grow relationships with donors with the right interactions.\u00a0<\/span><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The Atlanta Humane Society is a no-kill animal shelter that has been providing shelter, adoption services, veterinary care, and community outreach to the Atlanta metro area for 150 years. Over 126,362 animal care points have been provided, 27,787 people have been connected with resources to care for their pets, and 5,484 animals have been adopted. [&hellip;]<\/p>\n","protected":false},"featured_media":25895,"template":"","class_list":["post-25894","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-category-stories"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.5 (Yoast SEO v25.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Atlanta Humane Society exceeds day of giving goals with the help of GoFundMe Pro&#039;s Salesforce integration - GoFundMe Pro<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/c\/case-studies\/atlanta-humane-society\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Atlanta Humane Society exceeds day of giving goals with the help of GoFundMe Pro&#039;s Salesforce integration\" \/>\n<meta property=\"og:description\" content=\"The Atlanta Humane Society is a no-kill animal shelter that has been providing shelter, adoption services, veterinary care, and community outreach to the Atlanta metro area for 150 years. 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