{"id":32732,"date":"2025-07-24T09:21:41","date_gmt":"2025-07-24T16:21:41","guid":{"rendered":"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/?post_type=resource&#038;p=32732"},"modified":"2025-10-17T15:18:18","modified_gmt":"2025-10-17T22:18:18","slug":"the-salvation-army","status":"publish","type":"resource","link":"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/c\/case-studies\/the-salvation-army\/","title":{"rendered":"The Salvation Army sees a 46% increase in completed donations with Campaign Studio"},"content":{"rendered":"\n<section class=\"flex-three-cols \">\n    <div class=\"container\">\n        \n        <div class=\"row\">\n            <div class=\"col-12 intro-text wow animated fadeInUp\">\n                \n\n<h3 class=\"wp-block-heading\" id=\"h-a-b-test-results-with-studio\">A\/B test results with Studio:<\/h3>\n\n            <\/div>\n        <\/div>\n        \n        <div class=\"row\">\n            <div class=\"col-12 col-lg-4 p-small wow animated fadeInUp\">\n                <div class=\"inner\">\n                    <h3>46% higher<\/h3>\n<p>overall donation completion rate<\/p>\n                <\/div>\n            <\/div>\n\n            <div class=\"col-12 col-lg-4 p-small wow animated fadeInUp\" data-wow-delay=\".3s\">\n                <div class=\"inner\">\n                    <h3>32% higher<\/h3>\n<p>\u201cGive monthly\u201d donation completion rate<\/p>\n                <\/div>\n            <\/div>\n\n            <div class=\"col-12 col-lg-4 p-small wow animated fadeInUp\" data-wow-delay=\".6s\">\n                <div class=\"inner\">\n                    <h3>Increased<\/h3>\n<p>page load speed resulting in more donations<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n\n    <\/div>\n<\/section>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-setting-up-an-a-b-test-to-validate-assumptions-with-studio\">Setting up an A\/B test to validate assumptions with Studio<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.salvationarmyusa.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Salvation Army<\/a> team wanted to optimize performance across all donation pages, including load speeds and the donor checkout experience. Already familiar with GoFundMe Pro\u2019s <a href=\"https:\/\/www.classy.org\/donation-websites\/\">Studio<\/a> donation page builder and the results other organizations have seen on Studio, The Salvation Army believed that it would outperform existing pages. However, before making the switch, the team wanted to conduct a thorough A\/B test to ensure the best results.<\/p>\n\n\n\n  <div class=\"classy-quote\">\n    <blockquote>\n      <p class=\"quote-content\">The A\/B test was about validating what we were anticipating would happen with Studio, and making sure that we were doing our due diligence to confirm what we were expecting to happen actually did happen.<\/p>\n\n      \n        <footer>\n                    <p class=\"cite-name\">Andrew Dobney<\/p>\n<p class=\"cite-role\">Director of Digital Strategy<\/p>\n                  <\/footer>\n\n      \n      <\/blockquote>\n\n        <\/div>\n\n  \n\n\n\n<p>The A\/B test parameters included:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Location:<\/strong> Website homepage and hero header<\/li>\n\n\n\n<li><strong>Donation frequency: <\/strong>One-time and monthly<\/li>\n\n\n\n<li><strong>Traffic source:<\/strong> All visits<\/li>\n\n\n\n<li><strong>Device:<\/strong> All devices<\/li>\n\n\n\n<li><strong>Traffic split: <\/strong>50%\/50%<\/li>\n\n\n\n<li><strong>Duration:<\/strong> 5 weeks<\/li>\n<\/ul>\n\n\n\n<p>At the end of the five-week-long test, Studio was the clear winner, delivering a <strong>46% higher overall donation completion rate<\/strong> (the percentage of users who started the donation form and completed it) and<strong> faster page load speeds.<\/strong> Directionally, they also saw a <strong>32% higher \u201cGive monthly\u201d donation completion rate.<\/strong> The success of Studio\u2019s donation pages can be attributed to a simplified, one-page giving experience, a donation form placed above the fold, and visual impact blocks that illustrated the power of each gift.<\/p>\n\n\n\n  <div class=\"classy-quote\">\n    <blockquote>\n      <p class=\"quote-content\">The GoFundMe Pro team put us in a position to confidently use Studio, and they helped to ensure the metrics that we were looking at independently were accurate and saying the right things.<\/p>\n\n      \n        <footer>\n                    <p class=\"cite-name\">Andrew Dobney<\/p>\n<p class=\"cite-role\">Director of Digital Strategy<\/p>\n                  <\/footer>\n\n      \n      <\/blockquote>\n\n        <\/div>\n\n  \n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"2560\" height=\"1797\" src=\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/wp-content\/uploads\/2025\/07\/salvation-army_donation-page_v6-scaled.png\" alt=\"The Salvation Army test\" class=\"wp-image-32746\"\/><figcaption class=\"wp-element-caption\">Standard donation page and Campaign Studio page used in the A\/B test<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-rolling-out-studio-across-the-salvation-army-territories\">Rolling out Studio across The Salvation Army Territories<\/h2>\n\n\n\n<p>After seeing great results from the A\/B test and with the holiday giving season fast-approaching\u2014the most important fundraising period of the year\u2014The Salvation Army National team is converting all standard donation pages to Studio. The test results have been shared with each Salvation Army Territory, and their teams have been highly encouraged to update all campaigns to Studio. Most, if not all, are planning to do so.<\/p>\n\n\n\n  <div class=\"classy-quote\">\n    <blockquote>\n      <p class=\"quote-content\">The test confirmed our suspicion that Studio was the way to go, which we wanted to do early enough ahead of holiday giving. Now, we\u2019ll be updating all of our existing donation pages to new ones created on Studio.<\/p>\n\n      \n        <footer>\n                    <p class=\"cite-name\">Andrew Dobney<\/p>\n<p class=\"cite-role\">Director of Digital Strategy<\/p>\n                  <\/footer>\n\n      \n      <\/blockquote>\n\n        <\/div>\n\n  \n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Andrew&#8217;s GoFundMe Pro tips:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Use Campaign Studio<\/strong> for its built-in optimization and improved donor experience based on insights from thousands of other organizations.<\/li>\n\n\n\n<li>If you have the time and interest, <strong>test, test, test<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Come up with a plan and set relevant KPIs. Whether it\u2019s changing the button from \u201cDonate now\u201d to \u201cDonate\u201d or shifting a button 10 pixels to the left or right, or stacked or not, anything is testable.<\/li>\n\n\n\n<li>Utilize source codes and pass-through parameters.\n<ul class=\"wp-block-list\">\n<li>We might receive a request to create a donation page with a pre-selected amount, but instead, we can repurpose an existing donation page and add a pass-through parameter. This saves us some time, and we can meet their request and goal.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<style>\nfigcaption { text-align: center; }\n.flex-three-cols .inner h3 { font-size: 33px; white-space: nowrap; }\n.cs-header .cs-logo img { width: auto; }\n<\/style>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Setting up an A\/B test to validate assumptions with Studio The Salvation Army team wanted to optimize performance across all donation pages, including load speeds and the donor checkout experience. Already familiar with GoFundMe Pro\u2019s Studio donation page builder and the results other organizations have seen on Studio, The Salvation Army believed that it would [&hellip;]<\/p>\n","protected":false},"featured_media":32737,"template":"","class_list":["post-32732","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-category-stories"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.5 (Yoast SEO v25.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Salvation Army sees a 46% increase in completed donations with Campaign Studio - GoFundMe Pro<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gofundme.to\/__proxy\/pro.gofundme.com\/c\/case-studies\/the-salvation-army\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Salvation Army sees a 46% increase in completed donations with Campaign Studio\" \/>\n<meta property=\"og:description\" content=\"Setting up an A\/B test to validate assumptions with Studio The Salvation Army team wanted to optimize performance across all donation pages, including load speeds and the donor checkout experience. 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